How can we help?

The apps are coming soon to the App Store and Google Play, starting in Lagos. Join the early-access list and we'll tell you the moment they're live.

A smartphone, a Nigerian phone number, your NIN and BVN, and a selfie for the face match. You'll also add the bank account you want to be paid into.

When the hours for your shift are confirmed, your pay is sent to your bank account the same day. The rate is shown on every shift before you accept it.

To confirm you are who you say you are. Businesses book verified workers with more confidence, and it keeps everyone safer. Our privacy notice explains how this data is protected.

No. There's no obligation. You choose which shifts to take, when, and where.

Cancel in the app as early as you can so the business can find someone else. Late cancellations and no-shows lower your reliability score, and repeated no-shows lead to a review of your account.

You pay your workers' pay plus a ShiftNaija service fee and a small insurance levy for each worker. The app shows your exact total before you confirm a shift. Use the shift budget to plan what your crew will earn.

You top up a prepaid wallet in the business app. When you post a shift, its full cost is ring-fenced, so workers are always paid from secured funds.

Every worker passes NIN, BVN and selfie face-match checks before their first shift, and builds a rating and reliability score with every shift after that.

You'll see it on the live check-in board. No-shows count against a worker's reliability score, and repeated no-shows lead to a review of their account.

Email dpo@shiftnaija.com from the email or phone number linked to your account and tell us what you'd like deleted. Some records, such as payment history, must be kept for as long as the law requires.

Email support@shiftnaija.com or call +234 704 479 7548. Tell us the shift, the venue and what happened.